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Frequently Asked Questions


Q: Where is Patagonia and Torres del Paine National Park? 

A: Patagonia is the region of land crossing between Argentina and Chile at the Southern Tip of South America stretches for 260,000 square miles.

Q: Will I need to carry water while I hike and how often can I refill?

A: There are streams along all of the trails in Torres del Paine National Park to refill your water. The water in the streams is clean and safe to drink.


Q: Are there any dangerous animals in the park?

A: The only predator in the park are Pumas but they are very rarely seen and they do not wander along the trails. There are mice at some campsites so we recommend to keep food out of tents and all tents zipped shut at all times.

Q: Do I need travel insurance? 

A: We recommend all of our guests to have their own travel insurance. If you do not already have one, please click this link here to get a quote from the insurance provider we recommend, World Nomads. 

Q: What if I get hurt while hiking in Torres del Paine National Park? 

A: All of our guides have radios with them to contact the nearest guard stations along the trail to take care of you and help evacuate if need be. Our main guide along the trail has a satellite radio with them at all times which insures helicopter evacuation in the case of an emergency. All of our tour guides are officially certified as Park Guides in Torres del Paine National Park and have up-to-date Wilderness First Responder certifications.

Q: Is there cell service in the National Park? 

A: No there is no cell service but most refugios have wifi which you can pay for using Paypal. (Refugio Grey does not) 

Q: What will the weather be like? 

A: The weather is very erratic and unpredictable due to wind coming off of the Southern Ice Field. It is typical to expect rain, snow, sun, and wind all in one day so it’s important to be prepared. We recommend packing breathable layers so you will be comfortable at all temperatures. December is the Summer in Patagonia however the high is typically 70 degrees F and the low around 50 degrees F. Strong wind is a regular factor in the area in Summer months sometimes reaching very high speeds. The lowest parts of the park are only 50m above sea level.

Q: What is the closest town to Torres del Paine National Park? 

A: Puerto Natales is 2 hours from the park. 

Pictured: The light green color is considered “Patagonia” spanning both Chile & Argentina.

Pictured: Travel route from Santiago, Chile

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